Job opportunity
Customer Success & Onboarding
NutraMate Technologies Inc.
Own the journey from signed pharmacy to delighted pharmacy. You will run onboarding, training, and ongoing support, the human layer that makes zero-downtime deployment real.
What you will do
Run end-to-end onboarding: install coordination, training, first-week success
Be the voice of support by phone and in-platform messaging
Monitor accounts proactively and catch issues before pharmacies do
Turn recurring questions into documentation and product feedback
What we are looking for
2+ years in customer success, onboarding, or pharmacy operations
Excellent written and spoken communication
Pharmacy or healthcare software experience a strong plus
Calm under pressure; organized across many accounts
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Apply on source site What you will do
Run end-to-end onboarding: install coordination, training, first-week success
Be the voice of support by phone and in-platform messaging
Monitor accounts proactively and catch issues before pharmacies do
Turn recurring questions into documentation and product feedback
What we are looking for
2+ years in customer success, onboarding, or pharmacy operations
Excellent written and spoken communication
Pharmacy or healthcare software experience a strong plus
Calm under pressure; organized across many accounts
#J-18808-Ljbffr