Turn subscriber, sector, and market signals into strategic decisions at GS1 Canada in Toronto. Lead analysts while strengthening enterprise performance intelligence.
As Senior Director, Business Intelligence and Analytics, you will build an integrated view of subscriber growth, retention, adoption, sector opportunity, and emerging market dynamics. The role connects quantitative and qualitative signals with enterprise KPIs, executive narratives, and recommended action. You will advise senior leadership and the Board while partnering with Product, Subscriber Management, Finance, Marketing, Industry Relations, and Community Engagement.
Key Responsibilities:

Integrate subscriber, operational, competitive, and external market intelligence
Monitor sector developments, subscriber expectations, and strategic risks
Define measures for growth, retention, engagement, adoption, and revenue
Prepare concise executive and Board performance materials
Identify patterns and recommend strategic, product, or market adjustments
Requirements:

10+ years in market intelligence, analytics, performance, or strategy
Experience analyzing retention, churn, adoption, engagement, or market opportunity
Experience building KPIs, dashboards, scorecards, and self-service analytics
Ability to translate signals into decisions and strategic recommendations
Experience supporting executive leadership and Board-level reporting
Bring market intelligence, performance measurement, and strategic analytics leadership to GS1 Canada’s enterprise growth agenda.

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Senior Director Market Intelligence and Performance