Become a Bilingual Customer Collections Specialist with Northlake Financial in Barrie, ON, and help clients manage their financial obligations. Leverage your fluency in French and English to support customer repayment processes.

As a vital member of the collections team, you will guide French-speaking customers through financial arrangements while demonstrating problem-solving abilities and strong service orientation. This role emphasizes independent judgment and integrity in all interactions.

Key Responsibilities:
• Manage late-stage accounts and devise payment strategies
• Educate customers on repayment processes with professionalism
• Initiate communication with customers who have overdue accounts
• Ensure compliance with regulations in collection practices
• Accurately document all customer interactions

Requirements:
• Fluent in both French and English necessary
• 1–2 years' experience in collections or financial roles
• Strong written and oral communication skills
• Ability to maintain confidentiality and discretion
• Excellent time management and organizational skills

Apply your skills in a results-driven environment at Northlake Financial in Barrie and drive customer success.
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