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Job opportunity

Customer Service Executive at Cash 4 You

YMCA of Owen Sound Grey Bruce

Owen Sound, Ontario
Join Cash 4 You as a Customer Service Executive and become integral to branch operations. Deliver customer-focused service while managing fast-paced sales and financial transactions.

Your primary tasks will involve welcoming customers, assessing their needs, and clearly explaining lending and payment methods. You’ll also have responsibility for processing transactions quickly and ensuring smooth operations during peak hours. This role is ideal for those who thrive in high-volume environments and focus on effective communication.

Key Responsibilities:
• Welcome and assess customer needs effectively
• Own contributions to branch sales targets
• Process loans, payments, and transactions reliably
• Conduct timely follow-ups on customer accounts
• Maintain transaction pacing and lobby flow during busy times

Requirements:
• Must have a high school diploma or equivalent
• Experience in customer service or retail preferred
• Competence in navigating multiple systems simultaneously
• Strong focus on results and customer satisfaction
• Capable of handling pressure and working flexibly

Utilize your sales and customer service strengths to drive performance at Cash 4 You.
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