Lead Card Services business operations and first-line risk management at Fairstone Bank, supporting governance, execution, and regulatory readiness across Canada.
This strategic leadership role advises the Chief Card Services Officer across Credit Cards, Walmart Rewards Mastercard, Retail Financing, and future initiatives. You will integrate business strategy, transformation, governance, operational performance, technology delivery, executive reporting, and risk management. A business risk analyst reports to this position.
Key Responsibilities:

Lead Business Operations for Card Services
Drive strategic planning, scorecards, reviews, and executive reporting
Serve as designated first-line Business Risk Manager
Lead risk assessments, control evaluations, and remediation
Oversee regulatory examinations, audits, and external reviews
Requirements:

University degree in Business, Commerce, Risk Management, Economics, or related discipline
Ten or more years of progressive leadership experience in financial services or banking
Experience supporting governance, risk management, and operational effectiveness
Ability to coordinate across Technology, Operations, Finance, Risk, Legal, and Compliance
Apply business operations, governance, and risk leadership across Fairstone Bank’s Card Services portfolio and growth initiatives.

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Director Card Services Risk Management