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Job opportunity

Experienced Appointment Coordinator at Twin Motors

H5 Group of Companies

Thompson, Manitoba
Elevate customer satisfaction as an experienced Appointment Coordinator at Twin Motors Thompson. Assist customers, maintain relationships, and ensure smooth appointment scheduling in a professional dealership environment.

At Twin Motors Thompson, we are searching for an experienced Appointment Coordinator to enhance our customer-focused team. You will handle inbound calls, schedule appointments, and follow-up with sales to ensure customer loyalty. By nurturing strong relationships, you will contribute to our community-centric approach and the dealership's success. Training support is provided to keep your product knowledge current.

Key Responsibilities:
• Answer inbound calls to assist with appointment scheduling
• Build strong relationships with community focus
• Make satisfaction and sales follow-up calls
• Provide appointment reminders and recall campaign info
• Identify areas to improve customer experience

Requirements:
• Strong telephone and customer service skills
• Ability to manage a high call volume professionally
• Excellent written and verbal communication skills
• Valid Manitoba driver's licence
• Reception or dealership experience is preferred

Drive excellence in customer relations and support Twin Motors' legacy of integrity and community commitment.
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