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Job opportunity

Microsoft Dynamics 365 Customer Engagement Architect 6 to 12 Months Contract

Belmont Lavan

Winnipeg, Manitoba 120.000 - 180.000
We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations.

The successful candidate will be responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.

The role requires a strong combination of functional and technical expertise, with the ability to engage with senior business stakeholders, lead technical teams, establish architectural standards, and ensure successful delivery of complex CRM transformation programmes.

Requirements

10+ years of experience in enterprise IT, solution architecture or technology consulting

At least 5 years of hands-on architecture experience with Microsoft Dynamics 365 CE

Proven experience architecting and delivering enterprise-scale Dynamics 365 implementations

Strong expertise across Dynamics 365 Sales, Customer Service and Field Service

Extensive knowledge of Microsoft Dataverse, Power Platform and model-driven applications

Strong understanding of D365 CE customisation and extensibility, including C#, .NET, JavaScript, plugins, custom APIs and PCF controls

Proven experience designing enterprise integrations using REST APIs, Azure Functions, Logic Apps and Service Bus

Strong understanding of data migration, data modelling and enterprise integration patterns

Experience defining security architecture, environment strategies and ALM frameworks

Familiarity with Azure DevOps, CI/CD pipelines and solution deployment methodologies

Proven ability to lead architecture reviews and influence technical design decisions

Excellent communication, stakeholder management and problem-solving capabilities

Desirable Qualifications & Certifications

Microsoft Certified: Power Platform Solution Architect Expert

Microsoft Dynamics 365 functional or technical certifications

Microsoft Certified: Azure Solutions Architect Expert

TOGAF or equivalent enterprise architecture certification

Key Deliverables

End-to-end Dynamics 365 CE solution architecture and technical blueprint

High-Level and Low-Level Design documentation

Dataverse and Power Platform architecture standards

Enterprise integration and API design specifications

Data migration and governance strategy

Security and access management framework

Environment management and ALM strategy

Architecture governance, technical reviews and design assurance

Technical risk assessments and architectural recommendations

Personal Attributes

Strategic thinker with strong technical and architectural capabilities

Confident in engaging with senior business and technology stakeholders

Strong leadership skills with the ability to influence cross-functional teams

Excellent analytical, problem-solving and decision-making abilities

Ability to balance business priorities, technical constraints and architectural best practices

Delivery-focused, collaborative and committed to engineering excellence

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