Job opportunity
Service Writer for Brandt Tractor
Brandt Group of Companies
Join Brandt Tractor as a Service Writer in St-Georges, ensuring accurate documentation and customer satisfaction throughout the service process. Be the bridge between customers and service updates while managing work orders effectively.
At Brandt Tractor, we seek a Service Writer to assist our Service Manager in managing precise reports and records in our busy Service Department. This position demands a strong customer service orientation, expertise in office procedures, and proficiency with Microsoft Office. You will play a pivotal role in maintaining a smooth workflow, enhancing customer experience, and contributing to our overall operational success.
Key Responsibilities:
• Field customer inquiries and provide accurate information
• Update customers on service progress promptly
• Open and track work orders under supervision
• Ensure thorough preparation of work orders for review
• Maintain accurate billing and records for job completion
Requirements:
• Knowledge of office procedures and accounting practices
• Experience in desktop applications, especially Microsoft Office
• Ability to organize, multitask, and direct workflows
• Strong customer service focus and commitment
• Familiarity with mechanical terminology is beneficial
Leverage your organizational skills and customer service passion as a Service Writer with Brandt Tractor in St-Georges.
#J-18808-Ljbffr
Apply on source site At Brandt Tractor, we seek a Service Writer to assist our Service Manager in managing precise reports and records in our busy Service Department. This position demands a strong customer service orientation, expertise in office procedures, and proficiency with Microsoft Office. You will play a pivotal role in maintaining a smooth workflow, enhancing customer experience, and contributing to our overall operational success.
Key Responsibilities:
• Field customer inquiries and provide accurate information
• Update customers on service progress promptly
• Open and track work orders under supervision
• Ensure thorough preparation of work orders for review
• Maintain accurate billing and records for job completion
Requirements:
• Knowledge of office procedures and accounting practices
• Experience in desktop applications, especially Microsoft Office
• Ability to organize, multitask, and direct workflows
• Strong customer service focus and commitment
• Familiarity with mechanical terminology is beneficial
Leverage your organizational skills and customer service passion as a Service Writer with Brandt Tractor in St-Georges.
#J-18808-Ljbffr