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Job opportunity

Associate, Product Manager, Personal Deposit

Bank of China (Canada)

Markham, Ontario
Job Title:

Associate, Product Manager, Personal Deposit
Location:

Markham, Ontario
Job Type:

Full-time, Permanent
We are seeking a results-oriented

Associate, Product Manager, Personal Deposit

to support the Bank’s personal banking strategy and business growth. This role is responsible for the

end-to-end management of deposit products and services , including

product development, enhancement, pricing, governance, performance monitoring, and lifecycle management .
The successful candidate will work closely with cross-functional teams to deliver competitive product solutions, enhance the

customer experience , maintain strong

regulatory and internal governance standards , and support the Bank’s

deposit growth objectives .
What You Will Do

Lead the

end-to-end management of deposit products

throughout the product lifecycle, including development, enhancement, implementation, pricing, performance monitoring, and ongoing optimization.
Develop

product strategies and business cases

based on customer needs, market trends, competitive analysis, and business objectives.
Collaborate with

IT, Operations, Compliance, Legal, Risk Management, and Financial Management

to deliver product initiatives and strategic projects.
Manage

product governance and documentation , including product terms and conditions, fee schedules, disclosures, operational procedures, and internal policies.
Monitor

product and business performance

using customer insights, market developments, operational metrics, and business results, and recommend improvements to customer experience, efficiency, profitability, and overall performance.
Support

product pricing strategies , approval processes, and product change management to ensure effective and timely implementation.
Partner with

Compliance, AML, Legal, Risk Management, and Internal Audit

to ensure products, marketing materials, and operational processes meet applicable regulatory requirements and internal governance standards.
Plan and execute

product marketing campaigns and promotional initiatives

to support customer acquisition, retention, engagement, and deposit growth.
Provide

product expertise and training

to branches and internal stakeholders, including product communications, issue resolution, business consultation, and implementation support.
What You Bring to the Table

Relevant post-secondary education in

Business, Finance, Economics, Marketing , or a related discipline.
Minimum

3 years

of experience in

personal banking, retail banking, deposit products, product management, business development, or client relationship management .
Solid understanding of

personal banking products and business processes , particularly deposit-related products and services.
Experience supporting

product development, product enhancement, pricing, or product lifecycle management

is strongly preferred.
Strong

data analysis skills , with the ability to analyze customer, product, and business performance data and translate findings into actionable recommendations.
Strong understanding of

product governance, regulatory compliance, and operational controls

within a financial services environment.
Demonstrated ability to work effectively with

cross-functional stakeholders

and coordinate multiple product initiatives.
Strong

analytical, problem-solving, communication, and project management skills .
Ability to manage multiple priorities and work independently in a fast-paced banking environment.
Proficiency in

Mandarin Chinese

is required to support regular business communication and coordination with Mandarin-speaking Head Office and cross-border stakeholders.
Bank of China (Canada) is committed to fostering an inclusive workplace where diversity is valued. We encourage qualified candidates from all backgrounds to apply. Please note that only candidates selected for further consideration will be contacted.
Accommodation:

Bank of China (Canada) is committed to providing accommodations throughout the recruitment process. If you require any accommodations, please contact the HR team, and we will be happy to assist.

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