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Job opportunity

Bilingual Medical Call Center Role

Living Water Clinic

Peterborough County and North Hastings County (Lakefield), Ontario
Join Living Water Clinic as a Bilingual Medical Call Center Representative on the evening shift. Deliver exceptional patient service while handling calls and scheduling appointments in a compassionate manner.

Located in Lindsay, California, this role involves answering multi-line calls and addressing patient queries. Candidates should possess at least one year of call center experience, with strong bilingual communication skills in English and Spanish. Experience in healthcare settings is preferred, alongside a commitment to patient confidentiality and HIPAA compliance.

Key Responsibilities:
• Answer incoming calls with excellent customer service
• Schedule patient appointments efficiently
• Educate patients about clinic services
• Register patients and verify insurance information
• Conduct outreach and follow-ups as needed

Requirements:
• High School Diploma required, Associate’s Degree preferred
• At least one year of call center experience
• Bilingual in English and Spanish
• Excellent communication and problem-solving skills
• Ability to multitask in a fast-paced environment

Support Living Water Clinic’s mission while enhancing your customer service career.
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