Job opportunity
Digital Transformation Project Manager
Agropur Cooperative
Drive digital transformation projects at Agropur using analytics, automation, and artificial intelligence. Partner with teams to improve customer experience and operational efficiency.
This Customer Experience Transformation Project Manager leads technology-enabled initiatives across a complex organization. You will develop business cases, oversee implementation, and redesign processes around measurable outcomes. Success depends on connecting business priorities with customer-facing solutions, data, and adoption.
Key Responsibilities:
Bring the CX roadmap to life through high-impact initiatives
Implement customer-facing technologies, automation, and artificial intelligence
Redesign processes to improve efficiency and customer experience
Use data and analytics to guide decisions and investments
Track adoption, experience, efficiency, and business indicators
Requirements:
Eight to ten years in digital or business transformation
Strong large-scale project management experience
Knowledge of project governance and portfolio methodologies
Excellent analytical, problem-solving, and communication skills
Ability to influence stakeholders across organizational levels
Apply transformation leadership, technology implementation, and data-driven decision-making to deliver measurable customer experience improvements at Agropur.
#J-18808-Ljbffr
Apply on source site This Customer Experience Transformation Project Manager leads technology-enabled initiatives across a complex organization. You will develop business cases, oversee implementation, and redesign processes around measurable outcomes. Success depends on connecting business priorities with customer-facing solutions, data, and adoption.
Key Responsibilities:
Bring the CX roadmap to life through high-impact initiatives
Implement customer-facing technologies, automation, and artificial intelligence
Redesign processes to improve efficiency and customer experience
Use data and analytics to guide decisions and investments
Track adoption, experience, efficiency, and business indicators
Requirements:
Eight to ten years in digital or business transformation
Strong large-scale project management experience
Knowledge of project governance and portfolio methodologies
Excellent analytical, problem-solving, and communication skills
Ability to influence stakeholders across organizational levels
Apply transformation leadership, technology implementation, and data-driven decision-making to deliver measurable customer experience improvements at Agropur.
#J-18808-Ljbffr