Lead referrer engagement at MIC Medical Imaging by strengthening healthcare relationships, responsive support, and coordinated patient access services.
As Director of Patient and Referrer Engagement, you will shape how referring physicians, specialists, clinics, and healthcare partners experience MIC. This senior leader will oversee patient access, call centre services, referral intake, appointment booking, and service delivery. You will also guide engagement, education, communications, and brand stewardship.
Key Responsibilities:

Strengthen relationships with physicians, specialists, clinics, and partners
Provide strategic leadership for referral and access services
Establish standards for accessibility, responsiveness, and engagement
Advise senior leaders on opportunities, risks, and emerging issues
Lead and coach the Patient and Referrer Experience teams
Requirements:

Degree in healthcare administration, health sciences, or related discipline
Progressive leadership experience in healthcare or business development
Demonstrated cross-functional leadership success
Strong relationship-building and stakeholder-management skills
Confidence influencing at senior leadership level
Build trusted healthcare partnerships while leading access, referrer engagement, service standards, and team accountability for MIC.

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Healthcare Referrer Engagement Director