Cloudflare seeks a Senior Customer Engineer in Vancouver, BC, combining enterprise architecture expertise with customer-facing technical leadership. Travel may reach 20–50%.
This senior customer-facing technologist guides enterprise clients across pre-sales validation, onboarding, deployment architecture, adoption, and expansion. You will translate DNS, CDN, Zero Trust, and network security requirements into Cloudflare solutions. The work also includes technical demonstrations, migration blueprints, customer health oversight, and AI-assisted workflow automation.
Key Responsibilities:

Lead technical discovery with Account Executives and map customer infrastructure
Define Proof of Concept scope, success criteria, and evaluation plans
Guide onboarding, migrations, configurations, and implementation oversight
Own technical health, risk, adoption, retention, and expansion strategy
Automate RFP responses, telemetry monitoring, provisioning, and documentation
Requirements:

Customer-facing experience in Solutions Engineering or related technical roles
Ability to design complex enterprise network and security architectures
Strong communication translating technical concepts into business outcomes
Experience in quota-carrying or revenue-aligned environments
Depth across at least four listed technical areas
Bring enterprise architecture, consultative communication, and AI workflow skills to Cloudflare’s full-lifecycle customer engineering practice.

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Senior Cloudflare Customer Engineer