Shape claims transformation through automation, analytics, and process excellence as Canada Life’s permanent full-time Assistant Vice President, Claims. Influence enterprise change.
This senior leader serves as a bridge between strategy and execution across Claims Operations. The mandate includes identifying modernization opportunities, using data-driven insights, improving processes, and enabling scalable digital capabilities. You will partner with Claims, Operations, Technology, Finance, Human Resources, and other enterprise functions while sustaining customer, employee, and business outcomes.
Key Responsibilities:

Identify and execute continuous improvement and transformation opportunities
Use analytics and insights to inform operational decisions
Modernize processes and improve employee and customer experiences
Lead cross-functional initiatives delivering strategic outcomes
Establish risk management, compliance, and operational controls
Requirements:

10+ years leading insurance, claims, operations, or transformation
Proven strategic initiative execution alongside operational priorities
Experience with process improvement, automation, or modernization
Strong analytical, problem-solving, and decision-making capabilities
Resilience and adaptability during organizational transformation
Apply transformation leadership, automation expertise, analytics, and process improvement capabilities to advance Canada Life Claims Operations.

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Claims Transformation Executive Canada Life