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Job opportunity

Service Advisor at Performance Mercedes-Benz

Performance Cars Ltd.

St. Catharines, Ontario
Elevate your career as a Service Advisor with Performance Mercedes-Benz in St. Catharines, ON. Join a renowned team in providing exceptional customer service to luxury vehicle owners.

Performance Mercedes-Benz is on the lookout for an experienced Service Advisor to enhance their operations. This full-time role involves customer interaction, mechanical diagnostics, and overseeing repair orders. You will be integral in educating clients about vehicle maintenance and ensuring a seamless service experience for our esteemed customers.

Key Responsibilities:
• Greet customers courteously upon arrival
• Diagnose mechanical issues through customer communication
• Provide cost estimates and repair timelines
• Schedule and manage service appointments
• Guide customers on vehicle care and maintenance

Requirements:
• High School Diploma or GED required
• 1-3 years of automotive experience necessary
• Valid Ontario Driver's License mandatory
• Familiarity with CDK Dealer software preferred
• Strong customer service skills essential

Become a pivotal part of the Performance Mercedes-Benz team and provide top-tier assistance to our valued clients.
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