Job opportunity
Guest Services Coordinator Whistler
Whistler Platinum
Coordinate Whistler guest services across reservations, payments, and local recommendations while supporting visitors by phone, email, and messaging platforms. This full-time role is based in Whistler, BC.
As Guest Services Coordinator at Whistler Platinum, you will guide inquiries toward suitable properties and support guests through check-out. The work combines reservation coordination, consultative recommendations, concierge arrangements, and in-resort service recovery. You will also maintain guest records and coordinate needs with Housekeeping, Maintenance, and Property Services.
Key Responsibilities:
Serve guests from first inquiry through check-out
Recommend suitable properties and confirm reservations
Process payments, changes, and cancellations
Arrange activities, transportation, rentals, tickets, chefs, and spa treatments
Resolve requests while coordinating internal service teams
Requirements:
Hospitality, guest services, or reservations experience preferred
At least one year of local Whistler knowledge
Excellent written and in-person communication skills
Consultative upselling and sales-minded approach
Reservation or property management system experience
Bring organized communication, local knowledge, and calm guest support to Whistler Platinum’s reservation and in-resort services.
#J-18808-Ljbffr
Apply on source site As Guest Services Coordinator at Whistler Platinum, you will guide inquiries toward suitable properties and support guests through check-out. The work combines reservation coordination, consultative recommendations, concierge arrangements, and in-resort service recovery. You will also maintain guest records and coordinate needs with Housekeeping, Maintenance, and Property Services.
Key Responsibilities:
Serve guests from first inquiry through check-out
Recommend suitable properties and confirm reservations
Process payments, changes, and cancellations
Arrange activities, transportation, rentals, tickets, chefs, and spa treatments
Resolve requests while coordinating internal service teams
Requirements:
Hospitality, guest services, or reservations experience preferred
At least one year of local Whistler knowledge
Excellent written and in-person communication skills
Consultative upselling and sales-minded approach
Reservation or property management system experience
Bring organized communication, local knowledge, and calm guest support to Whistler Platinum’s reservation and in-resort services.
#J-18808-Ljbffr