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Job opportunity

Remote SaaS Customer Support Specialist (US Hours)

Foreplay

Toronto, Ontario
Foreplay, based in Toronto with a fully remote team, is seeking a Customer Support Representative to handle inquiries and resolve issues across multiple channels. You will own tickets from start to finish, learn Foreplay products, and help scale customer support while maintaining a human, personalized experience.
You will work within US time zones, rotate shifts including weekends, and contribute to knowledge base content and support metrics as Foreplay grows its customer base.

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