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Job opportunity

Operations Coordinator - Yorkdale

Brobston Group

Toronto, Ontario
Summary

The Operations Coordinator supports the commercial success of the boutique by maintaining compliance and operational excellence. This role manages day-to-day administrative, financial, logistics, and inventory processes while partnering with boutique colleagues to support an exceptional client experience.
Responsibilities

Support implementation of Maison policies and procedures, opening and closing routines, and boutique audits.
Coordinate product shipments, transfers, receiving, handling, inventory counts, and stock control.
Monitor sales transactions and financial paperwork, ensuring accurate and timely submission.
Manage boutique supply replenishment and support care service, repairs, and inventory reconciliation.
Collaborate with management and client-facing teams to improve workflows and meet operational KPIs.
Requirements

Associate's or bachelor's degree preferred.
Luxury retail, service, or hospitality operations experience is an asset.
Strong computer skills and Microsoft Office experience; SAP knowledge preferred.
Excellent analytical, organizational, communication, and problem-solving skills with strong attention to detail.
Availability to work retail hours, including weekends, and travel for training as needed.
Ability to work in a fast-paced, collaborative environment and frequently move packages and products.

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