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Job opportunity

Personal Banking Associate Vancouver

TD

Vancouver, British Columbia
Serve Vancouver customers at TD Canada Trust using banking advice, digital education, and customer service transaction skills. This branch role offers 37.5 hours weekly.
As a Personal Banking Associate Trainee, you will guide customers toward suitable banking solutions and appropriate contacts. The work includes new accounts, investment advice, digital banking education, customer problem resolution, and confidential matters. You will support frontline operations while completing accurate processes and documentation.
Key Responsibilities:

Engage customers through advice, transactions, and problem resolution
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions
Complete accurate processes, documentation, and regulatory requirements
Requirements:

High School diploma or one year relevant experience
Complete Investment Funds Canada or equivalent within 90 days
Use Microsoft Office, branch software, and internet tools
Apply banking solutions and process knowledge when advising customers
Communicate courteously with customers and related teams
Bring customer relationship building, banking knowledge, and digital education skills to TD Canada Trust in Vancouver.

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