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Job opportunity

Remote Process Excellence Strategist

Western Financial Group

Moncton, New Brunswick
Lead process excellence initiatives remotely across Canada using process mapping, stakeholder facilitation, and data-based problem solving. Help teams improve process delivery.
Reporting to the Manager of Process Excellence, this Process Strategist leads initiatives and supports teams identifying process improvements. The work includes requirements gathering, process documentation, communication planning, and testing strategies. You will apply design thinking, Lean principles, and DMAIC-based techniques to address complex business problems.
Key Responsibilities:

Lead Process Excellence initiatives from requirements through lessons learned
Gather requirements and facilitate the Process Excellence Training program
Map processes using user-centric and data-based approaches
Develop testing strategies and obtain initiative sponsor sign-off
Support charters, risk strategies, and benefits tracking
Requirements:

Minimum five years of relevant continuous improvement experience
Experience with process mapping, optimization, facilitation, and Lean principles
Lean Six Sigma Yellow Belt or equivalent certification
Strong listening, analysis, judgment, and problem-solving skills
University degree, diploma, or equivalent education and experience
Apply process mapping, Lean, DMAIC, and stakeholder leadership skills as Western Financial Group’s remote Process Strategist.

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