Job opportunity
Montana's Front of House Supervisor
Montanas BBQ & Bar
Lead guest experience and restaurant operations as a Front of House Supervisor at Montana's 130th Ave location. Use communication and coaching daily.
As a Supervisor on Montana's restaurant leadership team, you assist with day-to-day leadership and shared accountability for financial and non-financial key performance indicators. You help deliver quality food, beverages, and an inviting atmosphere while developing Q-Crew through coaching, training, and performance improvement measures. The position also supports profitability, food safety, operating procedures, and guest complaint resolution.
Key Responsibilities:
Identify guest satisfaction gaps and corrective action opportunities
Resolve guest complaints and correct their root causes
Coach Q-Crew on consistent guest connections and service
Measure daily performance indicators and assigned labour budgets
Maintain food safety, cash controls, checklists, and procedures
Requirements:
Prior hospitality setting experience
Strong interpersonal and communication skills
Knowledge of point of sale systems
Mediation and facilitation skills for immediate concern resolution
Ability to multitask while balancing competing priorities
Bring hospitality experience, guest-focused communication, and Q-Crew coaching to Montana's restaurant leadership team at 130th Ave.
#J-18808-Ljbffr
Apply on source site As a Supervisor on Montana's restaurant leadership team, you assist with day-to-day leadership and shared accountability for financial and non-financial key performance indicators. You help deliver quality food, beverages, and an inviting atmosphere while developing Q-Crew through coaching, training, and performance improvement measures. The position also supports profitability, food safety, operating procedures, and guest complaint resolution.
Key Responsibilities:
Identify guest satisfaction gaps and corrective action opportunities
Resolve guest complaints and correct their root causes
Coach Q-Crew on consistent guest connections and service
Measure daily performance indicators and assigned labour budgets
Maintain food safety, cash controls, checklists, and procedures
Requirements:
Prior hospitality setting experience
Strong interpersonal and communication skills
Knowledge of point of sale systems
Mediation and facilitation skills for immediate concern resolution
Ability to multitask while balancing competing priorities
Bring hospitality experience, guest-focused communication, and Q-Crew coaching to Montana's restaurant leadership team at 130th Ave.
#J-18808-Ljbffr