Job opportunity
Personal Banking Associate Trainee Vancouver
TD
Guide Vancouver customers through banking solutions and digital services as a Personal Banking Associate Trainee at TD Canada Trust.
This trainee role supports Personal & Commercial Banking customers with service transactions, financial queries, and referrals. You will build relationships, explain mobile, ATM, and online banking, and help resolve customer concerns. The position includes training and mobility within the assigned district.
Key Responsibilities:
Engage customers in advice, transactions, digital education, and problem resolution
Understand needs and guide customers toward appropriate banking contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions
Complete accurate processes and documentation under applicable regulations
Requirements:
High School diploma or one-plus years relevant experience
Complete IFC or equivalent within 90 days
Use MS Office, branch software, and internet proficiently
Demonstrate banking solutions and process knowledge
Communicate effectively with customers and related teams
Bring customer service, digital banking education, and sound judgement to TD Canada Trust’s Vancouver branch training pathway.
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Apply on source site This trainee role supports Personal & Commercial Banking customers with service transactions, financial queries, and referrals. You will build relationships, explain mobile, ATM, and online banking, and help resolve customer concerns. The position includes training and mobility within the assigned district.
Key Responsibilities:
Engage customers in advice, transactions, digital education, and problem resolution
Understand needs and guide customers toward appropriate banking contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions
Complete accurate processes and documentation under applicable regulations
Requirements:
High School diploma or one-plus years relevant experience
Complete IFC or equivalent within 90 days
Use MS Office, branch software, and internet proficiently
Demonstrate banking solutions and process knowledge
Communicate effectively with customers and related teams
Bring customer service, digital banking education, and sound judgement to TD Canada Trust’s Vancouver branch training pathway.
#J-18808-Ljbffr