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Job opportunity

Personal Banking Associate Trainee Montréal

TD

Montreal, Quebec
Guide Montréal customers through banking solutions, service transactions, and digital education as a Personal Banking Associate Trainee at TD Canada Trust.
This trainee role supports Personal & Commercial Banking through customer advice, problem resolution, and referrals. You will understand financial needs, explain mobile, ATM, and online banking, and support branch transactions. Training and onboarding are provided for the position.
Key Responsibilities:

Engage customers in advice needs and service transactions
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions
Complete accurate processes and compliant documentation
Requirements:

High School diploma and/or one year relevant experience
Investment Funds Canada or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong customer communication, organization, and time management skills
Build customer relationships through banking advice, digital education, and accurate service as a TD Canada Trust trainee in Montréal.

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