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Job opportunity

Operations Manager at Reliance Home Comfort

Reliance Home Comfort

Edmonton, Alberta 90.000 - 130.000
Elevate your career with Reliance Home Comfort as an Operations Manager. Drive team performance, enhance customer service, and oversee HVAC operations in this rewarding management role.

In this Operations Manager position, you will play a pivotal role in steering Reliance's ambitious growth. Collaborating with local managers, you’ll optimize staffing plans while achieving operational metrics that enhance customer satisfaction. Your coaching skills will motivate a technical team, and your strategic partnerships will improve vendor relations.

Key Responsibilities:
• Collaborate with managers to meet P&L targets
• Monitor and drive operational metrics for success
• Coach technical staff to optimize performance
• Negotiate agreements with HVAC partners
• Resolve customer inquiries and complaints promptly

Requirements:
• Previous supervisory experience in field operations
• Technical background in HVAC or water heater industry
• Excellent communication and problem-solving skills
• Strong negotiation abilities and team motivation
• Proven ability to drive process improvements

Your leadership will strengthen Reliance's commitment to service excellence in the HVAC industry.
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