Customer Service Office Administrator

Customer service and accurate data entry define this Office Administrator position at Trail Appliances in Kelowna’s showroom. The role is customer-facing and administrative.
As an Office Administrator, you will support customers by phone and in person while completing store administration. The work includes payments, transactions, financing applications, pickups, filing, and general clerical tasks. Strong Microsoft Office skills, communication, and process discipline are important.
Key Responsibilities:

Provide exceptional service as customers’ first point of contact
Handle incoming calls and customer inquiries
Collect payments and settle credit and debit transactions
Process financing applications and customer pickups
Prepare bank deposits and complete filing tasks
Requirements:

Administrative or customer service experience
Typing speed of at least 40 words per minute
Fast, accurate data entry and multitasking abilities
Microsoft Office proficiency and strong communication skills
Weekend availability when needed
Use customer service, data entry, and administrative skills to support Trail Appliances customers and showroom operations in Kelowna.

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