Job opportunity
Operations Specialist
Brobston Group
Summary
The Operations Specialist supports store operations, customer service, point-of-sale services, order fulfillment, and logistics. The role helps maintain service standards, operational accuracy, and a positive client experience.
Responsibilities
Provide customer service and resolve or elevate customer issues professionally.
Process transactions, manage cash handling, and maintain compliance with POS and loss prevention policies.
Support order fulfillment, BOPIS operations, shipping, receiving, inventory, and merchandising tasks.
Assist with team training, audits, seasonal inventory, and daily operational projects.
Requirements
At least 2 years of experience in a client-facing service desk role.
Strong customer service, communication, multitasking, and teamwork skills.
Interest in technology and its use in retail customer service.
Retail experience in shipping, receiving, merchandising, order fulfillment, or inventory management is preferred.
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Apply on source site The Operations Specialist supports store operations, customer service, point-of-sale services, order fulfillment, and logistics. The role helps maintain service standards, operational accuracy, and a positive client experience.
Responsibilities
Provide customer service and resolve or elevate customer issues professionally.
Process transactions, manage cash handling, and maintain compliance with POS and loss prevention policies.
Support order fulfillment, BOPIS operations, shipping, receiving, inventory, and merchandising tasks.
Assist with team training, audits, seasonal inventory, and daily operational projects.
Requirements
At least 2 years of experience in a client-facing service desk role.
Strong customer service, communication, multitasking, and teamwork skills.
Interest in technology and its use in retail customer service.
Retail experience in shipping, receiving, merchandising, order fulfillment, or inventory management is preferred.
#J-18808-Ljbffr