Job opportunity
Customer Success Specialist - Inbound Booking Pro
The Gentlemen Pros
The Gentlemen Pros in Calgary is seeking a Customer Success Specialist to join our call center team. You will be the first point of contact for customers, guiding them to confidently schedule service appointments and ensuring a 5-star experience at every touchpoint.
You will handle inbound calls, use ServiceTitan to enter details, coordinate with technicians and dispatch, and strive to maximize bookings while maintaining high quality interactions.
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Apply on source site You will handle inbound calls, use ServiceTitan to enter details, coordinate with technicians and dispatch, and strive to maximize bookings while maintaining high quality interactions.
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