Job opportunity
Customer Experience Lead: Ownership & Retention
PosiTrace Inc.
PosiTrace Inc. is seeking a Customer Experience Specialist to manage a high-volume portfolio and ensure customer success. You will nurture relationships, drive retention, and partner with Account Management to align on opportunities for expansion across Canada and Mexico.
The role emphasizes ownership, proactive issue resolution, and structured, organized work to deliver consistent value and a strong long-term partnership with our customers.
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Apply on source site The role emphasizes ownership, proactive issue resolution, and structured, organized work to deliver consistent value and a strong long-term partnership with our customers.
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