Support Teledyne Technologies users with Windows, Microsoft 365, and desktop troubleshooting through onsite and remote technical assistance. Solve workplace technology issues across devices.
This Desktop Systems Specialist provides hands-on support for end users across hardware, software, mobile devices, and workplace technology. The position includes desktop deployment, Microsoft 365 support, incident management, and system maintenance. Strong customer service and problem-solving skills are central to resolving employee requests.
Key Responsibilities:

Provide onsite and remote support for end users
Troubleshoot Windows, hardware, software, and connectivity issues
Install, image, configure, and deploy desktop systems
Support Microsoft 365 applications and productivity tools
Manage tickets, documentation, patching, and equipment inventory
Requirements:

Information Technology, networking, computer science, or related diploma or degree
Five or more years of desktop or technical support experience
Strong Windows and Microsoft 365 support experience
Experience troubleshooting computers, printers, mobile devices, and applications
Strong communication, customer service, and problem-solving skills
Apply desktop support, Windows, Microsoft 365, and troubleshooting expertise to serve Teledyne Technologies employees effectively.

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Desktop Support Specialist Microsoft 365