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Job opportunity

Retail Front Desk Associate at Driven Brands

Driven Brands Inc.

Kitchener, Ontario
Elevate your career at Driven Brands as a Retail Front Desk Associate. This role focuses on exceptional customer service, assisting clients, and managing appointments in a vibrant environment.

As part of Uniban Canada, you'll intake walk-in clients, create estimates, and manage invoices. The role requires strong communication skills to answer calls and ensure customer satisfaction while supporting the manager with daily tasks. A positive attitude and customer service mindset are essential for providing great experiences.

Key Responsibilities:
• Assist walk-ins and customer appointments efficiently
• Create accurate price quotes and invoices for services
• Answer phones and ensure timely customer call-backs
• Maintain documentation for calls and follow-ups
• Open and service new accounts with professionalism

Requirements:
• Positive attitude and dedication to customer service
• Basic computer proficiency for documentation
• Strong communication skills with clients
• Previous call center experience is an advantage

Bring your enthusiasm and customer service expertise to Uniban Canada at Driven Brands and help shape great customer experiences.
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