Job opportunity
Customer Service Representative at PGW
PGW Auto Glass
Join PGW as a Customer Service Representative focused on handling customer inquiries via phone and email. Ensure customer satisfaction by providing price quotes and comprehensive support.
In this role, you will manage calls and emails related to product pricing, installation, and service inquiries. Your communication skills are essential for generating sales from online leads and maintaining effective customer relations. Additionally, you will handle data entry, cancellations, and invoicing while collaborating within a dynamic call center environment.
Key Responsibilities:
• Handle price quotes for glass and installation products
• Provide quality service via phone and email inquiries
• Communicate effectively to enhance customer relations
• Assist with online leads to drive sales
• Complete various assigned duties and tasks
Requirements:
• High School diploma or equivalent required
• Strong written and verbal communication skills
• Excellent customer relations abilities
• Ability to work amidst frequent interruptions
• Experience in call center functions preferred
Bring your communication prowess and customer service dedication to PGW's team.
#J-18808-Ljbffr
Apply on source site In this role, you will manage calls and emails related to product pricing, installation, and service inquiries. Your communication skills are essential for generating sales from online leads and maintaining effective customer relations. Additionally, you will handle data entry, cancellations, and invoicing while collaborating within a dynamic call center environment.
Key Responsibilities:
• Handle price quotes for glass and installation products
• Provide quality service via phone and email inquiries
• Communicate effectively to enhance customer relations
• Assist with online leads to drive sales
• Complete various assigned duties and tasks
Requirements:
• High School diploma or equivalent required
• Strong written and verbal communication skills
• Excellent customer relations abilities
• Ability to work amidst frequent interruptions
• Experience in call center functions preferred
Bring your communication prowess and customer service dedication to PGW's team.
#J-18808-Ljbffr