Job opportunity
Personal Banking Customer Service Associate
TD
Support personal and commercial banking customers in Cambridge through accurate transactions, tailored advice, and courteous service at TD Canada Trust.
This Customer Experience Associate serves as a frontline contact for existing and prospective TD customers. You will identify needs, explain banking solutions, and connect customers with appropriate team members or internal partners. The position requires discretion, organization, and calm verbal and written communication.
Key Responsibilities:
Connect personally with customers about banking solutions
Provide clear advice on banking processes and services
Promote solutions while achieving assigned business objectives
Maintain awareness of routine activities and team updates
Support a positive, diverse, and equitable work environment
Requirements:
High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Established customer experience and communication skills
Initiative, accuracy, and attention to detail across tasks
Ability to manage changing priorities effectively
Apply your customer service, banking advice, and organizational strengths while supporting TD clients and branch processes in Cambridge.
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Apply on source site This Customer Experience Associate serves as a frontline contact for existing and prospective TD customers. You will identify needs, explain banking solutions, and connect customers with appropriate team members or internal partners. The position requires discretion, organization, and calm verbal and written communication.
Key Responsibilities:
Connect personally with customers about banking solutions
Provide clear advice on banking processes and services
Promote solutions while achieving assigned business objectives
Maintain awareness of routine activities and team updates
Support a positive, diverse, and equitable work environment
Requirements:
High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Established customer experience and communication skills
Initiative, accuracy, and attention to detail across tasks
Ability to manage changing priorities effectively
Apply your customer service, banking advice, and organizational strengths while supporting TD clients and branch processes in Cambridge.
#J-18808-Ljbffr