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Job opportunity

Frontline Social Services Worker Scarborough

The Salvation Army Canada and Bermuda Territory

Toronto, Ontario
Support shelter clients in Scarborough through frontline service, crisis intervention, intake coordination, and practical assistance at Florence Booth House.
The Salvation Army seeks a Frontline Social Services Worker for a contract from November 2026 through May 2027. You will support admissions, orientations, triage, client monitoring, referrals, documentation, and daily shelter operations. The position requires knowledge of homelessness, addictions counselling, and mental health.
Key Responsibilities:

Handle new intakes, orientations, triage, and required paperwork
Monitor clients and provide personal, practical, and moral support
Record activity, incidents, discharges, and facility concerns accurately
Distribute meals, clothing, hygiene items, and harm reduction supplies
Complete wellness checks and enforce house rules
Requirements:

High school diploma in Social or Human Services
Prior frontline experience in a social service setting
Knowledge of homelessness, addictions counselling, and mental health
CPR, First Aid, and Crisis Intervention certifications
English fluency, de-escalation, computer, and clerical skills
Apply frontline social services expertise, crisis intervention, and client support skills at The Salvation Army in Scarborough.

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