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Job opportunity

Service Advisor (Go Downtown Kia)

Go Auto

Vancouver, British Columbia
Senior Automotive Service Advisor (Go Downtown Kia)
Vancouver, BC

Looking for a Service Advisor role?

Go Downtown Kia is hiring an experienced Service Advisor to join our busy Vancouver service team.

This opportunity comes available due to the upcoming retirement of a long-tenured team member, giving the right candidate the chance to step into an established desk with strong customer traffic and long-term career potential.

Why Join Go Downtown Kia?

Salary + Commission + Bonus

3 Weeks Vacation Starting Day One

Up to 5 Weeks Vacation

Health & Dental Benefits

Health & Lifestyle Spending Account

Employee Investment Program (10% Guaranteed Return)

Ongoing Training & Career Development

Promote-From-Within Culture

What You'll Do

Greet customers and guide them through the service process

Create and manage repair orders

Recommend maintenance and repair services

Coordinate with technicians and parts departments

Communicate repair progress and timelinesResolve customer concerns professionally

Build long-term customer relationships

Deliver exceptional customer satisfaction

What We're Looking For

Previous automotive dealership Service Advisor experience

Strong customer service and communication skills

Ability to thrive in a fast-paced service environment

Proven ability to build trust and recommend repairs ethically

Strong organizational and multitasking skills

Commitment to customer satisfaction and team success

Experience with CDK, PBS, Reynolds, Tekion, or other dealership management systems is considered an asset.

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