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Job opportunity

Bilingual Customer Experience Lead

Walter Surface Technologies Incorporated

Pointe-Claire, Quebec
Walter Surface Technologies Incorporated in Canada is seeking a motivated Customer Experience Supervisor to lead the day-to-day Customer Experience team, ensuring timely, accurate, and professional support for customers and sales teams. This role is accountable for team performance, coaching, process discipline, and the resolution of complex customer issues.
The Supervisor works closely with Sales, Supply Chain, Purchasing, Operations, Shipping, Pricing, and Finance to support order fulfillment,

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