Job opportunity
Bourque Auto Sales-Service Advisor
Jobs In Cochrane
Bourque Auto Sales
has an immediate opening for a
Service Advisor
to join our growing dealership.
Working hand in hand with our certified service technicians, the successful applicant will be primarily responsible to schedule service and warranty repairs, process warranty claims, and keep a smooth workflow for the shop. We strive on providing the best possible customer service experience and this will be a crucial role in this position. Keeping customers updated throughout the servicing of their unit will be key in this role.
SALARY
$19.00 to $25.00 per hour
(To be based on relevant experience and qualifications)
SCHEDULE
Monday to Friday (8:30am to 5:30pm)
Saturday (1 every 2 or 3 weeks during our winter hours schedule)
JOB DUTIES (BUT NOT LIMITED TO):
Scheduling service and warranty repairs for customers
Looking up parts in the electronic parts catalogue (microfiche) and the catalogues/parts books
Handling customer inquiries on warranty and service repairs
Communicating with and updating customers on their repairs
Processing warranty claims
Adhere to workplace safety policies, regulations and compliances
Keeping the shop organized and clean
REQUIREMENTS / QUALIFICATIONS:
Knowledge and experience with recreational motorsports and marine equipment is a must
Must be mechanically inclined
Reliable and willing to work flexible hours
Attention to detail, strong organizational and customer service skills
Bilingual (French and English) would be an asset
Ability to work in a team environment
Valid driver's license
Excellent communication skills and computer skills
#J-18808-Ljbffr
Apply on source site has an immediate opening for a
Service Advisor
to join our growing dealership.
Working hand in hand with our certified service technicians, the successful applicant will be primarily responsible to schedule service and warranty repairs, process warranty claims, and keep a smooth workflow for the shop. We strive on providing the best possible customer service experience and this will be a crucial role in this position. Keeping customers updated throughout the servicing of their unit will be key in this role.
SALARY
$19.00 to $25.00 per hour
(To be based on relevant experience and qualifications)
SCHEDULE
Monday to Friday (8:30am to 5:30pm)
Saturday (1 every 2 or 3 weeks during our winter hours schedule)
JOB DUTIES (BUT NOT LIMITED TO):
Scheduling service and warranty repairs for customers
Looking up parts in the electronic parts catalogue (microfiche) and the catalogues/parts books
Handling customer inquiries on warranty and service repairs
Communicating with and updating customers on their repairs
Processing warranty claims
Adhere to workplace safety policies, regulations and compliances
Keeping the shop organized and clean
REQUIREMENTS / QUALIFICATIONS:
Knowledge and experience with recreational motorsports and marine equipment is a must
Must be mechanically inclined
Reliable and willing to work flexible hours
Attention to detail, strong organizational and customer service skills
Bilingual (French and English) would be an asset
Ability to work in a team environment
Valid driver's license
Excellent communication skills and computer skills
#J-18808-Ljbffr