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Job opportunity

Match Service Expert at Gateway

Gateway Casinos and Entertainment Limited

Huron (Wingham), Ontario
Elevate dining experiences as a Match Service Expert at Gateway Casinos. Showcase your service expertise and create memorable moments in a full-time role focused on guest satisfaction.

In this key supervisory position at Playtime Casino, you will focus on restaurant operations and team management. Utilize your strong marketing skills to attract guests and enhance their experience using social media and promotions. Your commitment to excellent service will drive the restaurant's profitability while you support and guide your team.

Key Responsibilities:
• Maintain expertise in events and promotions
• Supervise shift operations and guest services
• Train staff on service standards and food handling
• Manage opening and closing cash procedures
• Enforce compliance with company policies

Requirements:
• Three years of supervisory experience in high-volume dining
• Customer service certification (World Host/Super Host)
• Excellent communication and problem-solving skills
• Familiarity with Point of Sale systems
• Detail-oriented and organized

Lead your team to deliver exceptional dining experiences at Gateway while maintaining guest satisfaction.
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