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Job opportunity

Bilingual Collections Analyst at TransUnion

TransUnion

Northwest Newfoundland/Eastern Labrador (Mary's Harbour), Newfoundland and Labrador
Enhance your career as a Bilingual Collections Analyst with TransUnion, where critical thinking meets relationship building. This hybrid role involves resolving complex issues and handling ageing invoices efficiently.

As a Collections Analyst, you'll leverage your fluency in English and French to communicate with customers effectively. With at least 3 years of B2B collections experience, you'll address overdue receivables and collaborate with internal teams. This position allows for a dynamic work environment, blending virtual responsibilities with in-person tasks.

Key Responsibilities:
• Proactively contact clients regarding overdue receivables
• Conduct scheduled collection calls and document key interactions
• Research and resolve invoice disputes promptly
• Liaise with sales to coordinate collection efforts
• Build strong relationships with team members and clients

Requirements:
• 3+ years of collections experience in B2B settings
• Fluent in English and French, both written and oral
• Strong customer-focused attitude and proficiency in Excel
• Excellent verbal and written communication skills
• Ability to manage multiple priorities effectively

Utilize your expertise in collections and bilingual skills at TransUnion to make a significant impact.
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