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Job opportunity

TD Customer Banking Associate

TD

Fort St. John, British Columbia
Serve TD customers in Fort St John with accurate financial transactions, banking advice, and thoughtful service in a 15-hour position.
As a Customer Experience Associate, you will support TD Canada Trust’s Personal & Commercial Banking business. You will understand customer needs, recommend suitable banking solutions, and provide clear guidance. The role combines customer service, transaction processing, administration, and timely business processes.
Key Responsibilities:

Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Deliver quality experiences and suggest operational improvements
Requirements:

High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management
Hands-on knowledge of Word, Excel, Outlook, and internet
Accurate, detail-oriented, calm, and courteous communication
Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust in Fort St John.

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