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Job opportunity

Customer Experience Advocate — Hybrid (Toronto)

The Learning Experience

Toronto, Ontario
Chexy is seeking a driven Customer Support Representative to be the first point of contact for our users. You will troubleshoot inquiries, provide solutions, and champion feedback to help improve Chexy’s service.
You’ll respond to inquiries via email and Intercom, collaborate with product teams, and contribute to help articles, SOPs, and FAQs. This role requires in-office presence at our downtown Toronto office 4–5 days a week and flexibility for evenings and weekend shifts.

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