Job opportunity
Sr. ServiceNow ITOM/CMDB Developer
Accion Labs
HR Specialist | Talent Acquisition | End to End Recruitment
Tools/Tech
ServiceNow ITOM suite:
Discovery, Service Mapping, Event Management, CMDB .
CMDB/CSDM
design, CI relationships, reconciliation, normalization, lifecycle, governance.
Integrations:
REST/SOAP/APIs ; cloud platforms
AWS, Azure, GCP ; enterprise tool integrations.
About the Team & Impact
You’ll support ServiceNow work, focusing on IT Operations Management and CMDB health for an enterprise environment. The role drives reliable discovery, accurate CI relationships, and robust integrations that enable event management and service mapping at scale.
Responsibilities
Lead ITOM Discovery
across hybrid environments to improve CI coverage and accuracy.
Design and govern CMDB/CSDM
models to enforce data quality, normalization, and reconciliation rules.
Implement Service Mapping
to align application services with infrastructure and dependencies.
Optimize Event Management
to reduce noise and improve incident correlation.
Configure and troubleshoot MID Servers
to ensure secure, reliable discovery across networks.
Integrate ServiceNow
with cloud platforms (AWS, Azure, GCP) and enterprise tools via REST/SOAP/APIs.
Document architecture and runbooks
to support operations and CMDB governance.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Information Technology
Industries
Oil and Gas
#J-18808-Ljbffr
Apply on source site Tools/Tech
ServiceNow ITOM suite:
Discovery, Service Mapping, Event Management, CMDB .
CMDB/CSDM
design, CI relationships, reconciliation, normalization, lifecycle, governance.
Integrations:
REST/SOAP/APIs ; cloud platforms
AWS, Azure, GCP ; enterprise tool integrations.
About the Team & Impact
You’ll support ServiceNow work, focusing on IT Operations Management and CMDB health for an enterprise environment. The role drives reliable discovery, accurate CI relationships, and robust integrations that enable event management and service mapping at scale.
Responsibilities
Lead ITOM Discovery
across hybrid environments to improve CI coverage and accuracy.
Design and govern CMDB/CSDM
models to enforce data quality, normalization, and reconciliation rules.
Implement Service Mapping
to align application services with infrastructure and dependencies.
Optimize Event Management
to reduce noise and improve incident correlation.
Configure and troubleshoot MID Servers
to ensure secure, reliable discovery across networks.
Integrate ServiceNow
with cloud platforms (AWS, Azure, GCP) and enterprise tools via REST/SOAP/APIs.
Document architecture and runbooks
to support operations and CMDB governance.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Information Technology
Industries
Oil and Gas
#J-18808-Ljbffr