Job opportunity
Executive Housekeeper Tofino Leadership
Relais & Châteaux
Lead housekeeping operations at the Wickaninnish Inn on Vancouver Island, using guest service expertise and strong organizational skills. This position includes evening and weekend flexibility.
As Executive Housekeeper, you will oversee the Housekeeping Department and participate on the Inn’s Senior Management Team. You will guide housekeeping leaders and staff while maintaining service standards recognized by Relais & Châteaux, Forbes, Michelin Key, AAA, and Travel & Leisure. The position combines guest relations, human resources, budgeting, scheduling, inspections, and safety compliance.
Key Responsibilities:
Oversee daily housekeeping operations, inspections, and service standards
Lead, train, supervise, and support housekeeping team members
Manage budgets, payroll, schedules, supplies, and financial records
Respond to guest assistance requests and follow up on concerns
Improve systems, processes, culture, and guest experience
Requirements:
Minimum two years management or supervisory service industry experience
Or four years of housekeeping department experience
Exemplary guest service and interpersonal communication skills
Knowledge of budgeting, scheduling, cost management, and financial statements
WHMIS knowledge or certification and Microsoft Office familiarity
Bring hospitality leadership, operational organization, and guest service expertise to Executive Housekeeper responsibilities at the Wickaninnish Inn.
#J-18808-Ljbffr
Apply on source site As Executive Housekeeper, you will oversee the Housekeeping Department and participate on the Inn’s Senior Management Team. You will guide housekeeping leaders and staff while maintaining service standards recognized by Relais & Châteaux, Forbes, Michelin Key, AAA, and Travel & Leisure. The position combines guest relations, human resources, budgeting, scheduling, inspections, and safety compliance.
Key Responsibilities:
Oversee daily housekeeping operations, inspections, and service standards
Lead, train, supervise, and support housekeeping team members
Manage budgets, payroll, schedules, supplies, and financial records
Respond to guest assistance requests and follow up on concerns
Improve systems, processes, culture, and guest experience
Requirements:
Minimum two years management or supervisory service industry experience
Or four years of housekeeping department experience
Exemplary guest service and interpersonal communication skills
Knowledge of budgeting, scheduling, cost management, and financial statements
WHMIS knowledge or certification and Microsoft Office familiarity
Bring hospitality leadership, operational organization, and guest service expertise to Executive Housekeeper responsibilities at the Wickaninnish Inn.
#J-18808-Ljbffr