Job opportunity
Member Experience Specialist
Tru Cooperative Bank
First West seeks a dedicated Member Advisor to deliver frontline member service, triage member needs, and deepen financial relationships. You will ask thoughtful questions, promote digital channels, and guide members to the right advisor while maintaining confidentiality and accuracy.
In this role you will handle transactions, open accounts, and contribute to branch objectives through cross-selling FW products, while ensuring excellent service and compliance with policies.
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Apply on source site In this role you will handle transactions, open accounts, and contribute to branch objectives through cross-selling FW products, while ensuring excellent service and compliance with policies.
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