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Job opportunity

Member Services Representative at Meridian

Meridian Credit Union

Central Patricia, Ontario
Become a crucial part of Meridian as a Member Services Representative, focused on delivering exceptional Member experiences in our Orillia branch. You’ll engage with Members, guiding them through their financial needs with patience and expertise.

As a Member Services Representative, you will play a vital role in Meridian's mission to exceed Member expectations. This positionrequires strong communication and interpersonal skills, along with a proactive approach to enhancing the Member experience. You’ll collaborate with internal teams to provide tailored financial solutions that benefit our Members.

Key Responsibilities:
• Deliver exceptional assistance and service to Members
• Identify and fulfill Member requests proactively
• Collaborate with cross-functional teams to enhance financial delivery
• Use technology platforms to engage Members effectively
• Maintain confidentiality and discretion in all interactions

Requirements:
• Previous experience in a sales or service role
• Strong interpersonal and communication skills
• Flexibility to work evenings and weekends
• Proven ability to resolve Member concerns efficiently
• High School diploma or equivalent experience

Bring your passion for Member service and collaborative spirit to Meridian in Orillia.
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