Job opportunity
Customer Service Representative
Torstaff
Well established corporation located on the border of Vaughan and Concord seeks a candidate that could juggle a variety of duties.
Daily interaction with customer via phone, fax, and email for order preparation
Handle and resolve customer complaints – completion of incident reports and preventative and corrections action as applicable
Processing and closing of return product log
Working with vendors to process purchase orders to fulfill incomplete orders and inventory shortage
Confirmation of pricing on inventory purchased for inventory valuation
Review of back order report and processing of any orders based on receipt of inventory
Posting of inventory based on receipt of goods
Manage Customer Accounts and continually updated detailed customer listing
Monitor and completion of customer service calls
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Apply on source site Daily interaction with customer via phone, fax, and email for order preparation
Handle and resolve customer complaints – completion of incident reports and preventative and corrections action as applicable
Processing and closing of return product log
Working with vendors to process purchase orders to fulfill incomplete orders and inventory shortage
Confirmation of pricing on inventory purchased for inventory valuation
Review of back order report and processing of any orders based on receipt of inventory
Posting of inventory based on receipt of goods
Manage Customer Accounts and continually updated detailed customer listing
Monitor and completion of customer service calls
#J-18808-Ljbffr