Job opportunity
Customer Service Team Lead: Coach & Performance
Aplin
Aplin is seeking an experienced Team Lead in Winnipeg to guide and support a team of Customer Service Representatives. The role focuses on driving performance, delivering exceptional customer experiences, and fostering a positive, high-performing environment through coaching and development.
The Team Lead will monitor KPIs, coach staff, and collaborate with workforce management to optimize schedules. Candidates should have a high school diploma and 6 months to 1 year of leadership experience in
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Apply on source site The Team Lead will monitor KPIs, coach staff, and collaborate with workforce management to optimize schedules. Candidates should have a high school diploma and 6 months to 1 year of leadership experience in
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