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Job opportunity

Tenant Services Coordinator - One Year Contract

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)

Edmonton, Alberta
Elevate tenant relations as a Tenant Services Coordinator on a one-year contract. This role emphasizes proactive customer service and effective dispute resolution within the shopping center.

The Tenant Services Coordinator will cultivate strong relationships with retail tenants and manage inquiries efficiently. With a focus on enforcing policies and ensuring a clean shopping environment, your organizational skills will be vital. This temporary position operates Monday through Friday, with occasional on-call responsibilities.

Key Responsibilities:
• Build relationships with retail tenants and address inquiries
• Administer mall policies and maintain detailed records
• Utilize conflict resolution skills to manage tenant issues
• Ensure adherence to mall standards in common areas
• Respond effectively to tenant complaints and inquiries

Requirements:
• 2-3 years in retail property management experience
• Post-secondary diploma in business or project management preferred
• Proficient in Microsoft Office applications
• Strong organizational and multitasking abilities
• Must pass a basic security clearance

This role combines tenant communication, conflict resolution, and organizational expertise.
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