Serve TD customers in Dartmouth Crossing through accurate financial transactions and clear banking advice in a part time, onsite branch role. Use customer experience skills to support positive interactions.
As a Customer Experience Associate with TD Canada Trust, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct and Ethics. The role also involves resolving concerns, promoting banking solutions, and completing business processes accurately.
Key Responsibilities:

Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Recommend operational improvements supporting excellent customer experiences
Requirements:

High School diploma and/or one year relevant experience
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Initiative, accuracy, and attention to detail
Calm, courteous verbal and written communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust in Dartmouth Crossing.

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Part Time Banking Customer Experience Associate