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Senior IT Support Specialist - Legal Tech & Escalations

BC Legal Management Association

Vancouver, British Columbia
Farris LLP is seeking an IT Support Specialist to provide advanced technical support, escalate complex issues, and guide IT team members. The role covers hardware, software, network issues, and industry-specific workflows across the firm.
You will participate in on-call rotations, contribute to knowledge base updates, and help improve service delivery with strong customer service and technical communication skills.

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