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Job opportunity

Remote Dynamics 365 Support Manager: Customer Excellence

Western Computer Inc.

Ahuntsic North, Quebec 185.000 - 228.000
Western Computer Inc. is seeking a Customer Support Manager to lead the Dynamics Support Department, ensuring quality service and continuous improvement. This hands-on leadership role focuses on performance metrics, process redesign, and strengthening customer and employee satisfaction while driving profitability.
The role emphasizes mentoring, team development, and building durable client relationships, with a strong focus on Microsoft Dynamics and ERP/CRM support excellence.

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